Challenge
The client needed a trustworthy assistant that could guide users without overwhelming them, while maintaining clear guardrails around medical advice.
Solution
We designed a conversation-first experience with structured recommendations, transparent confidence cues, and escalation to human support for sensitive flows.
Services Delivered
- - AI Development
- - Mobile Development
- - Backend Engineering
Impact
The launch delivered a practical and accessible assistant experience that improved onboarding engagement and repeat usage among target users.
+31%
Onboarding completion
+22%
Session retention (30-day)
+18%
Care-plan adherence