Challenge
The legacy dashboard had fragmented workflows, slow reporting, and high support overhead. Teams struggled to trust data freshness and often exported reports manually.
Solution
We mapped critical user journeys, rebuilt the dashboard architecture for modular growth, and introduced real-time widgets with role-based views. The new experience reduced clicks for core tasks and improved operational clarity.
Services Delivered
- - Product Strategy
- - Web Development
- - UI/UX
Impact
The product launched with a smoother workflow for operations and leadership. Internal adoption increased quickly due to improved speed, clarity, and confidence in data.
2.3x faster
Reporting speed
38% reduction
Support tickets
+44%
Weekly active users